Mail Management
Data Management
Telemarketing
Document Management, Scanning & Repository
Fulfillment & Warehousing

Mail Management

  • Full mail processing
  • DPID barcoding
  • Laser imaging, A4 and A3 duplex
  • Inbound mail processing
  • Lockbox cheque processing
  • Mail opening, batching cheques and remittances

Data Management

  • Database creation
  • Database maintenance
  • Data entry, cleansing and mail preparation

Telemarketing

  • Inbound and outbound
  • Marketing and service calls
  • Database verification

Document Management, Scanning & Repository

  • Mail opening, sorting and scanning
  • Workflow and Document Management
  • Forms processing and data entry
  • Web service repository for imaging and PDF
  • Data processing and data entry
  • Supply all your imaging hardware needs
  • Letter opening machines, scanners, PCs, engineers & staff for short & long term projects

Fulfillment & Warehousing

  • Handline experts
  • Inventory storage
  • Fulfillment, Pick and Pack and Warehousing
  • Online stock control and ordering
  • Exhibition and Conference support including packing of satchels, bags and compilation of conference folders.
 

Welcome to ICD

Integrated Communications & Distribution is the new home of a complete marketing and customer communications service. From campaign inception to inbound and response management, fulfillment and data input, management and archiving, ICD has a one stop solution that’s efficient and always in control.

ICD was created to solve many of the problems associated with managing customer communications. Too often, large campaigns or ongoing transactional communications such as billing are handled by numerous agencies. The result can be double handling and poor coordination resulting in added costs lower service levels to businesses and their customers.

At ICD, we recognize that streamlining brings efficiency.

That’s why we offer a complete, broad communications and distribution service that can handle the demands of businesses large and small. We have the systems and technology to manage your communications and transactions with ease and total reliability.

ICD understands the needs of companies that have a need to need communicate to their market. Advertising agencies, Utilities, Customer Service units, Direct marketing companies, almost any enterprise that generates communications. Our expert direct mail, telemarketing, fulfillment and data management services are ready to support you at short notice and at very competitive rates. We can even supply contract staff for off-site service if you need quality people for additional support and special events.

Testimonials

Custodian WealthBuilders has been utilising the outbound telemarketing services of ICD for over 4 years. Their ability to respond quickly to our needs and the results they achieve by way of their professional approach to all our campaigns ensures they remain a valued partner in achieving our marketing goals and in building and maintaining relationships with our prospects and clients.

Jennifer Fordham-Leppitsch,
State Manager
Custodian WealthBuilders

ICD have been supplying MCVB with ongoing storage and fulfilment services since October 2007. Their service is continuously reliable, timely and efficient.
We frequently rely on their packing and dispatching services to deliver collateral orders to our clients’ offices across Australia and world-wide. ICD also successfully manage the mass distribution of ourof our flagship publication, the Melbourne Planner’s Guide.
ICD keep an accurate record of our stock in storage and have even developed an online tool for MCVB which allows us to easily view our products and quantities in storage, and to place dispatch orders online, anytime.
ICD are an integral part of our business and we value our relationship with them.

Anna Solich,
Marketing Services Coordinator
Melbourne Convention + Visitors Bureau